Privacy Policy

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Privacy Policy

GainScale offers consulting and marketing services in India. This Privacy Policy section explains how we handle your information on our website.

We request you to go through this Privacy Policy carefully.

By using our website and services or by otherwise giving us your information, you agree to the terms of this privacy policy. You also expressly consent to our use and disclosure of your sensitive personal information(as defined herein) in the manner prescribed in this privacy policy. If you do not agree to the terms of this privacy policy, please do not use the website, subscribe to the services or share your information with us.

1. Collection of Information

A.  We may collect, share and process certain Personal Information (as defined below)provided by you in the following forms:

  • Information provided by you such as your name, email ID and phone number;
  • Information that you provide directly to us via email or electronic communication;
  • Information that you provide to us over telephone. We may make and keep a record of such information shared by you; and
  • Information that you provide to us in physical form, whether sent through post or courier or handed over to our representatives in person. 

B.  For the purpose of this Privacy Policy, “Sensitive Personal Information” consists of information relating to the following:

  • passwords;
  • financial information such as bank account or credit card or debit card or other payment instrument details;
  • physical, physiological and mental health condition;
  • sexual orientation;
  • medical records and history;
  • biometric information;
  • any details relating to the above as provided to a body corporate for providing services; and
  • any details relating to the above, received by a body corporate for processing, stored or processed under lawful contract or otherwise, provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Sensitive Personal Information.

C.  Every computer/mobile device connected to the internet is given a domain name and a set of numbers that serve as that computer’s Internet Protocol or “IP” address. When you request a page from any page within the website, our web servers automatically recognize your domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed the website.

2. Ownership of Information

You own the info you share with us. By providing it, you allow us to use it as explained in this policy.

3. Use of Information

A. Our primary goal in collecting your Personal Information is to improve user experience by adding new features and functionalities, customizing the content you see on our website, fulfilling your requests for certain services and contacting you to discuss our services.

B. Cookies. Cookies are small pieces of information saved by your browser. Cookies are used to record various aspects of your visit to the website and assist us in providing you with uninterrupted service. Cookies may be stored in your browser when you access the website or may be added when you visit third-party applications or websites. This anonymous information is maintained distinctly and is not linked to the Sensitive Personal Information that you submit to us. We use cookies collected to:

  • authenticate your login information;
  • enable our security features;
  • display targeted advertisements; and
  • improve and develop the features of the website.

Please feel free to change your browser settings if you do not wish to accept cookies. However, please note that changing your browser setting may affect your experience on the website.

4. Sharing of Information

To the extent necessary to provide services to you, we share your information with certain third-parties partners, for legal reasons, or in case of a business change, we may share it with another business entity. We may also share info with the governmental authorities,  if required by law.

5. Links to Third-party Sites

We’re not responsible for third-party sites linked on our website. Please review their privacy policies for more info.

6. Security of Information

A.  We strive to ensure the security, integrity, and privacy of your Sensitive Personal Information and to protect your Sensitive Personal Information against unauthorized access, use, alteration, disclosure or destruction. The website has stringent security measures (physical, electronic and managerial) in place to protect against the loss, misuse, and alteration of the Sensitive Personal Information under our control.

B.  You shall have a right to view and modify the information provided by you on the website. Whenever you change or access your account information, we offer the use of a secure server. The website servers are accessible only to authorized personnel and your information is shared with our employees and authorized personnel on a ‘need-to-know’ basis, to complete the transaction and to provide any services.

C. In the event we become aware of any security breaches on the website, we will promptly notify you and take appropriate action, to the best of our ability, to remedy such a breach.

D. Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for:

  • any security breaches on third-party websites or applications or for any actions of third parties that receive your Sensitive Personal Information; or
  • any loss, damage or misuse of your Sensitive Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event. For the purpose of this Privacy Policy, a “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to your mobile or storage device, crashes, breach of security and encryption.

7. Data Retention

We keep your info as long as you’re engaged with us. You can contact us to stop using your information.

8. Opting-Out

You can choose to stop receiving communications from us. Contact us to opt-out.

9. Minor's Privacy

Our site isn’t for minors. We encourage supervising children’s online activities.

10. Notification of Changes

We might update this policy. We’ll notify you of significant changes.

11. Address for Privacy Questions

Should you have questions about the Privacy Policy or our information collection, use, and disclosure practices, you may contact us at hello@gainscale.co. We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of your Sensitive Personal Information. Except where required by law, we cannot ensure a response to questions or comments regarding topics unrelated to this Privacy Policy or our privacy practices.

YOU HAVE READ THIS PRIVACY POLICY AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE